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Why Choose Us?

At Express Love Care, we believe it is important to develop and sustain a comprehensive knowledge and understanding of learning disabilities. To ensure this is available to staff teams across the country.
Our service offering avails individuals personalized care/support services to expand and develop friendships, and relationships within the community, gain respect and play valuable roles and develop their skills, abilities and confidence to become more independent.

Our
Vision

To provide high-quality care that suits each person, enabling them be of value to themselves and their communities and be as independent and safe as possible.

Our
Mission

To be a leading provider of social care services and enable people live independently with fulfilment through competent support workers, skilled in care and innovative practices.

Our Approach to disability

In terms of defining people with disabilities, we consider it is anyone who has an impairment, illness, injury or long-term health condition and may face barriers to being included in society, whether they self-identify as people with disabilities or not.
Our participants include people with learning disabilities, people with sensory impairments, people with physical impairments or differences, people with mental health conditions, people with autistic spectrum conditions and people with long-term health conditions. Our 4 Strategic Goals are highlighted as follows:

 
independent living
  • Staff are trained to support individuals with intellectual disabilities and psychosocial disabilities.
  • One-on-one or group-based support to access and engage in the local community.
  • Behaviour support Management.
  • Mealtime management.
  • Sleep over support shift.
household support

Our Household Support provides people with disabilities help with household tasks and personal care to enable them live independently at home.
This includes:

  • Preparing Meals
  • Washing, Drying and Folding laundry
  • House Cleaning, Vacuuming and Tidying
  • Assisting with eating and drinking
  • Dressing and Undressing
  • Getting up and ready for bed
  • Bathroom needs care
  • Getting around the home
Personalized support

Providing our clients and their families with high quality, safe, reliable and personalized support is our main objective. Each of our clients, together with their families have entrusted Hartley to provide them with appropriate support. This includes assisting our clients to address the challenges faced by people with disability, both now and into the future, and providing them with the chance to participate meaningfully in everyday life. We deliver this through our unique person-centered approach.

Business Proficiency

Our support workers are committed to the delivery of high quality and personalised care. Our governance and leadership structure coupled with a skilled and experienced management team and staff enables us to provide effective control mechanisms and risk management systems.